Meet The Team
We like to think that our long-standing client base and repeat business is testament to our small, highly experienced team and the dedicated, personal service we provide. We are all each hugely passionate about about what we do in our respective areas of expertise. Knowing and understanding our customers allows us to share our passion and design the finest quality integrated home cinema and music systems with integrated control into their home.
Steve Martin
Managing Director
Steve Martin, as well as being the Managing Director, is also involved in all aspects of the company, primarily in the Custom Install side, dealing with Sales, System Design and Installation Commissioning.
Steve started in the Audio Visual industry in 1979 progressing from Salesman to Sales Manager, then Sales Director and finally Managing Director of Martin-Kleiser, which had two retail outlets and a custom installation department. Steve finally split from his previous business partner in 2009 to form What You See and Hear.
For many years Steve has supported the AV industries trade association CEDIA (Custom Electronic Design and installation Association) Sitting on the Board and serving as Education Chairman, Vice Chairman and Chairman, teaching and developing education throughout the world to improve the industries professional standards.
Colin Macey
Sales Director
Colin Macey runs all aspects of our Beaconsfield showroom including audio and cinema consultations, demonstrations and sales, as well as audio repairs and LP12 servicing.
Colin's interest in the reproduction of music started early and subsequent audio purchases led to his first Linn LP12 aged 19. He has been in the audio industry since 1982 when he joined Radfords in Windsor. After running the branch successfully for many years he joined Martin Kleiser. Many customers followed and are still with us after the formation of What You See and Hear.
His passion for music and accuracy of reproduction is well known. His knowledge and experience is unparalleled. His ability to tune and set up Linn LP12 turntables is second to none, illustrated by a customer base extending all over the UK. Known by some as the "Sondekmeister", his ability to properly show our performance using musical parameters is easily appreciated and can be a fun and rewarding experience.
Marcus Jackson-Baker
Technical Director
Our Technical Director, Marcus, has been involved in audio-visual and control systems for nearly twenty years, initially in the commercial sector before moving into residential system full time, ten years ago.
Although Marcus has a wide skill set, his main areas of responsibility are system design, project management and programming for WYSAH. Over the years, Marcus has worked on projects as diverse as large theatres, health clubs, the Millennium Dome, very high-performance home cinema rooms and complete integrated home solutions with values of up to half a million pounds.
Marcus has amassed a large amount of specialist training and certification, including being first person in the world to pass the rigorous standards required to become a CEDIA Certified Home Cinema Design Specialist.
Keeping abreast of technology is key to our ability to deliver solutions that dovetail perfectly with our clients' requirements, and Marcus is a dedicated follower of many leading technology blogs.
Outside of system design and programming, Marcus is a very keen cyclist always attempting to go further and faster (and to justify the purchase of yet another bike!).
Inside our heads
Colin's Blog
Hi-Fi guru
Steve & Marcus's Blog
Custom Installation wizzards








